Effective Date: 01/01/2025

Welcome to The Fit Faction! By accessing or using our facilities, services, and website, you agree to be bound by these Terms of Service (“Terms”). Please read them carefully before participating in any activities, purchasing memberships, or attending classes.

  1. Membership & Registration

 

1.1 Eligibility:

– All participants must be at least 18 years of age or have parental/guardian consent if under 18.

– You must provide accurate and complete information when registering for classes or memberships.

 

1.2 Membership Options:

– We offer a variety of membership options, including drop-in classes, monthly subscriptions, and Team options. Details on pricing and terms are available on our website or at the front desk.

 

1.3 Account Security:

– You are responsible for maintaining the confidentiality of your account information. Notify us immediately of any unauthorized use of your account.

  1. Class Reservations & Cancellations

 

2.1 Booking Policy:

– Classes must be reserved in advance through our website, mobile app, or by contacting the front desk.

– Availability is on a first-come, first-served basis.

 

2.2 Cancellation Policy:

– Cancellations must be made at least 12 hours before the scheduled class time to avoid forfeiting your class credit or incurring a late cancellation fee. No-shows will NOT be refunded.

  1. Code of Conduct

 

3.1 Respectful Behavior:

– All members are expected to treat fellow participants, instructors, and staff with respect.

– Disruptive or inappropriate behavior will not be tolerated and may result in suspension or termination of membership.

 

3.2 Use of Equipment:

– Please use equipment responsibly and return it to its designated place after use.

– Report any damaged or malfunctioning equipment to staff immediately.

– Please wipe down equipment when necessary and clean up excess chalk mess when used.

  1. Health & Safety

 

4.1 Assumption of Risk:

– By participating in our classes or using our facilities, you acknowledge that physical exercise carries inherent risks. You assume full responsibility for any injuries or damages that may occur.

 

4.2 Health Condition:

– Members are responsible for ensuring they are physically fit to participate in activities. Consult with a healthcare provider if you have any medical concerns.

 

4.3 Cleanliness:

– Members must wipe down equipment after use and follow all posted hygiene protocols.

  1. Payments & Refunds

 

5.1 Payment Terms:

– All fees must be paid in advance. Payments can be made online or at the front desk.

 

5.2 Refund Policy:

– Membership fees and class packages are non-refundable except in cases of documented medical conditions or relocation more than 25 miles from our location. Refunding is an option if there was an administrative mistake on our end.

– Refund requests must be submitted in writing.

 

5.3 Late Fees:

– Late payments may incur additional fees. Continued non-payment may result in suspension of membership.

  1. Liability Waiver

 

By using our facilities or participating in classes, you agree to release The Fit Faction, its staff, and instructors from any liability for injuries, damages, or losses arising from participation, except in cases of gross negligence or willful misconduct.

  1. Privacy Policy

 

We are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and store your data. By agreeing to these Terms, you also agree to our Privacy Policy.

 

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  1. Termination

 

We reserve the right to terminate or suspend memberships or access to our services for violations of these Terms or any behavior deemed harmful to others or our business.

 

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  1. Changes to Terms

 

We may update these Terms periodically. Members will be notified of significant changes via email or through announcements on our website. Continued use of our services constitutes acceptance of the revised Terms.

 

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  1. Contact Us

 

For questions or concerns regarding these Terms, please contact us:

– Email: info@thefitfaction.com

– Phone: 646-400-2584

– Address: 127 West 26th street, Ground floor New York, NY 10001

 

Thank you for being a part of The Fit Faction community! Let’s achieve your fitness goals together.